Terms and Conditions

TERMS & CONDITIONS

 

8 weeks Free Care

  • Must enrol a minimum of 2 days per week
  • Must enrol before 19th January and start by 5th February
  • Within the trial period, any increases to days will not receive the discount, including casual days
  • 4 week notice period for reduction of days and end of enrolment still required
  • Family must be enrolled for 6 months from enrolment start date to receive discount otherwise discount will be removed and gap fee recovered
  • Must be eligible for Child Care Subsidy and have a minimum of 36 hours per fortnight
  • $250 bond applies as per Fees and Operating Conditions
  • After Free Care period (6 months), gap fees will be charged 1 week in advance as per Fees and Operating Conditions
  • Not valid in conjunction with any other offer and only applies to new enrolments in December and January


 

      2023/24 Holiday Casual Care

  • 2 days per week up to 6 weeks
  • Available for children 0 to 6 years
  • Education and Care National Regulations still apply to enrolment requirements such as birth certificate/passport and Australian Immunisation documentation to be provided to enrol
  • Bookings can be made 6 weeks in advance
  • Minimum 48 hours’ notice to enrol into casual sessions – must call enrolments to book sessions
  • Children with medical conditions or allergies require 7 days notice to book into casual sessions and must provide all action plans at enrolment. Medication must be provided with the child or the casual session will be cancelled and the full fee incurred
  • Enrolment forms must be completed electronically through Kidsoft with payment information provided
  • No bond or enrolment fee, however a $100 deposit must be made and is direct debited through Kidsoft at time of enrolment to ensure correct payment information and sufficient funds.
  • Casual fees are paid 2 weeks in advance by electronic means only
  • Late pick up from casual session after 5pm will incur a late fee of $50 per half hour
  • Casual sessions cancelled without the required notice of 24 hours will incur a cancellation fee of $100 (i.e. non-refundable deposit)
  • Non-attendance of casual sessions without notice will incur the full session fee and are non-refundable